Your Reliable Partner

WHAT WE DO

We are a professional shared service provider passionate about delivering transcendent services and excellent customer experience.

DATA ANALYTICS

Data analytics techniques can reveal trends and metrics that would otherwise be lost in the mass of information.

ACCOUNT RECEIVABLE MANAGEMENT

Mercantile ensure all your functions of remittance, credit & collections, and bad debt monitoring are accurately performed while at all time ensuring a customer focused approach.

CUSTOMER MANAGEMENT EXPERIENCE

Developing a lasting relationship with our customer and turning technical support offering into a competitive edge.

TELESALES & TELESURVEY

We support our clients by providing them with fresh market insights and customer satisfaction evaluation. Our activities are mainly tailored to meet every client’s specific needs.

FACE 2 FACE VISIT

Know your customer approach for a heathy and ongoing engagement through visitation.

“ We think with design, dream in digital
and drive intelligent operations for our clients. ”

VISION

To be known as the service provider with the process & industry expertise and the pople who will be the catalyst for our customers evolution

MISSION

Passionate about delivering transcendent services and excellent customer experience. We cultivate innovative solutions, which delivers efficacious service.